Lowongan Kerja di Kantor Facebook bagian Analyst, User Operations, Indonesian

Facebook is seeking a solutions-oriented, data-savvy, and technical analyst to join our User Operations team. The User Operations team develops scaled solutions to user issues, protects users by decreasing negative engagement on the site, and delivers qualitative and quantitative insight into user behavior. This individual will sit within the Indonesian market team, and work to improve the overall user experience for the market, as well as solve thematic global issues. The analyst will be part of a data-driven analysis culture and help us intelligently scale our operations by optimizing and automating processes in a heterogeneous environment. Solving challenging problems and most importantly — helping to prevent them is at the core of what we do. This position is full time and is based in our Dublin, Ireland office.

Responsibilities :
    Gather and synthetize relevant data to develop ways to improve the overall user experience on the site
    Proactively and reactively investigate reported abuse, respond to user inquiries and use those signals to develop scalable solutions
    Work directly with users to resolve site issues, identify user trends and issues, test products and identify bugs, and work with cross- functional partners to resolve
    Use your technical expertise to solve large and complex business problems by optimizing processes
    Leverage tools like SQL, Hadoop/Hive, Excel, and MicroStrategy to drive efficient analytics and reporting
    Partner with engineering and product teams to drive projects to completion

Requirements :
    Degree in a quantitative and/or scientific discipline
    Strategic thinker with strong analytical and creative problem-solving skills
    Prior experience with analytical tools like SQL or R
    Fluency in written and conversational Indonesian and English
    Excellent written and verbal communication skills
    Passion for our product and for ensuring a good user experience
    Sound understanding of programming concepts (such as Python, PHP, Java, or C/C++) is a plus

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